These shoes are in excellent condition. They do not show any signs of damage or odor. The heals are in perfect condition and not broken down or weakened. There is no insole with these shoes as they do not come from the factory with Insoles. These are in great condition, please see all photos as these are the shoes you will receive. Please see inside shoe label (if available) for additional information. If there are special pieces, additional items, or custom features not shown in the photos then they are no included. Any missing items will be reflected in the price. Please ask all questions prior to purchase .This item is from a pet free & smoke free home here in the USA. Thank you.*Shoe Trees are for display only, not for sale.*